Refund Policy

Understand your offer

Services, photo offers, and creator sponsorships have their own descriptions and commercial terms. Review the price, content, license, duration, and cancellation information before confirming a purchase.

Keep your order or receipt reference. It helps identify the transaction when you need support.

Cancellation and recurring support

Cancelling recurring support and requesting a refund are separate actions. The applicable offer explains the renewal and cancellation terms. Contact support if you need help identifying a subscription or order.

Refunds and consumer rights

Mandatory consumer rights apply. Any exception affecting a statutory withdrawal right depends on the legal requirements for that transaction, including the required information and consent; it is not determined by an arbitrary number of likes or profile views.

If a service or delivered item does not match the agreed offer, contact support with the order reference and a description of the issue. Avoid including payment credentials or unnecessary private content.

Contact

Send purchase, cancellation, or refund enquiries to hello@flirmi.com or use the contact form. Include the relevant account email and order or receipt reference. The applicable purchase information identifies the payment channel and any channel-specific request process.